The world’s increasing globalization requires more interaction among people from diverse cultures, beliefs, and backgrounds than ever before.
People no longer live and work in an insular marketplace; they are now part of a worldwide economy with competition coming from nearly every continent. For this reason, profit and non-profit organizations need diversity to become more creative and open to change. Maximizing and capitalizing on workplace diversity has become an important issue for management today.
Diversity issues are now considered important and are projected to become even more important in the future due to increasing differences. Companies need to focus on diversity and look for ways to become totally inclusive organizations because diversity has the potential of yielding greater productivity and competitive advantages (SHRM, 1995). Diversity is an invaluable competitive asset that companies cannot afford to ignore. Managing and valuing diversity is a key component of effective people management, which can improve workplace productivity (Black Enterprise, 2001).
A diverse workforce is a reflection of a changing world and marketplace. Diverse work teams bring high value to organizations. Respecting individual differences will benefit the workplace by creating a competitive edge and increasing work productivity. Diversity management benefits associates by creating a fair and safe environment where everyone has access to opportunities and challenges. Management tools in a diverse workforce should be used to educate everyone about diversity and its issues, including laws and regulations.
Most workplaces are made up of diverse cultures, so organizations need to learn how to adapt to be successful.